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  • Part-Time Reservations or Front Office Agent or Internship
  • Á¶È¸:1324 llhotelstanford 2012-02-24
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    ȸ»ç¸í Hotel Stanford
    »ç¾÷³»¿ë Hotel Position for Hire
    Áö¿ª U.S.A
    ȸ»çÁÖ¼Ò 43 West 32nd Street, 10001Áöµµº¸±â
    Àαٱ³Åë N,R,Q; LIRR, PATH TRAIN, A,C,E; 1,2,3 etc.
    ȨÆäÀÌÁö www.hotelstanford.com
    ÀüÈ­¹øÈ£ 1-212-563-1500

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    ¸ðÁýÁ÷Á¾ Àü¹®Á÷(Professional) > Àü¹®Á÷ ±âŸ(Other Professional(Ãë¾÷½ºÆù °¡´É)
    ÀÚ°ÝÁ¶°Ç At least 1 yr hospitality experience or office experience
    ±Þ¿© $9 ~ 12 / ½Ã
    ±Ù¹«ÇüÅ part time
    ±Ù¹«½Ã°£ AM 08:00 ~ PM 4:30
    ±Ù¹«¿äÀÏ Mon, Tue, Wed, Thu, Fri, Sat, Sun
    ä¿ë´ã´ç Liz Kwon Liu
    Áö¿ø¹æ¹ý E-mail
    µî·Ï¸¶°¨ On-going
    ±âŸ»çÇ×
    P/T Guest Services Agent

    Job Summary:
    Guest Service Agents greet guests at the front desk and ensure they are efficiently checked in or out. Agents also manage payments and interact with guests to ensure all of their needs are met while staying at the hotel.

    Duties and Responsibilities:
    •Greet guests with a smile and answer their questions as required.
    •Count and verify cash, shift activity, keys, gift certificates, and wireless internet cards with departing shift.
    •Complete shift audits as required.
    •Print updated in-house, arrival, departure, and room status reports every two hours pending activity.
    •Check telephone interfaces throughout shift.
    •Check all unresolved departures.
    •Review service requests for arrivals.
    •Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
    •Write all wake-up call requests on specified form and enter on switchboard.
    •Complete in-house bucket check.
    •Complete welcome calls.
    •Clean and tidy front desk area.

    • Knowledge and Training in Opera System Preferred
    • Multilingual candidate preferred, especially Korean and Spanish speaker
    • MUST have a flexible schedule and be able to work weekdays, holidays, weekends, overnight shifts (11pm-7am).
    • MUST have at least 1 yr prior experience in Front Office Operations or in hospitality.

    P/T Reservations Agent (Mostly Weekend AM Shifts (8am-4:30pm))

    SUMMARY
    Reservation Agents answer phone calls and make transient reservations as well as book group rooms. They offer several package plans to callers to find one that meets the guest's specific needs. They offer travel advice, and tourism information. Reservation Agents filter phone calls to appropriate parties, handle online reservations as well as sell gift . They charge and refund deposits, change reservations and cancel them as necessary.

    MUST be a Korean Speaker
    Multilingual candidate preferred, especially Spanish and Korean
    Knowledge of Opera Systems preferred
    MUST have flexible schedule
    MUST be willing to work holidays, weekdays, and weekends.


    P/T Night Auditor Position (Mostly weekdays 11pm-7am)

    Night Auditor is responsible for posting and balancing charges and settlements for room, restaurant and bar daily work; maintaining files; and resetting the systems for the next day's operations. This position requires basic knowledge of accounting operations, mathematical skills, and computing skills.

    •Knowledge and Training in Opera System Preferred
    •Multilingual candidate preferred, especially Korean and Spanish speaker
    •MUST have a flexible schedule and be able to work weekdays, holidays, weekends.
    •MUST have at least 1 yr prior experience in Front Office Operations/Night Audit or in hospitality.

    Additional Information for all positions:
    • Must be a citizen of this country or possess a valid work permit.
    • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, disability, or any other protected status.
    • Our company is an equal opportunity employer.

    Looking forward to hearing from you. Please email resumes and cover letter. We prefer Korean & Spanish speaking agents for the Night Auditor and P/T Reservations Agent position due to the fact that they will be working with many Korean & Spanish speaking clients.

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    USA
    286 5th Ave. 2nd Floor. New York, NY 10001